Cleo

Cleo · AI voice receptionist

What happens to your calls when no one can answer?

Cleo answers after hours, during busy periods and when a call would otherwise go to voicemail. She asks the questions your business needs, captures the details and gives your team a clear job or callback.

A true-blue Australian voice.

Hear Cleo

A minute of Cleo on a call.

One client called her voice “seductive”.
We would settle for “did not sound like a robot”. Cleo speaks naturally, in an Australian voice, in your business name.
Cleo Trade Call Demonstration
0:00 / 1:08

Cleo Trade Call Demonstration ready.

Cleo Full Reception Desk Demonstration
0:00 / 1:15

Cleo Full Reception Desk Demonstration ready.

What a call looks like

Every call ends somewhere useful.

01 · Answering

Your business answers.

Cleo picks up in your business name, after hours or while your team is flat out.

02 · Capturing details

The facts get checked.

She asks the questions agreed at setup and confirms the caller's name, number and need.

03 · Creating the job

The call becomes work.

The conversation becomes a job, enquiry or callback your team can act on, not a voicemail.

04 · Handing over

A person owns the next step.

Urgent calls transfer to the right person. If nobody answers, the captured job remains ready for a callback.

Transfer and fallback

The route stays visible.

Routing

Transfer attempted

Cleo rings the agreed contact for the agreed time and tells the caller what is happening.

Handed over

Transfer answered

The named person picks up. The route records who answered and when.

Needs human review

Transfer not answered

The fallback rule runs. The caller and request remain captured for a callback.

Straightforward starting point

From A$497 per month.

Setup is confirmed after we review your call flow. You will know what Cleo asks, where the job goes and what a transfer does before she takes a call.

Review your call flow.
Start with the calls

What happens when your team cannot answer?